We use Fastway Couriers - except for orders to Northern Territory and other remote areas - these areas will be shipped via Australia Post.
Retail Orders Postage:
Flat rate postage of $13 - does not include orders to the Northern Territory - those customers will be charged our standard flat rate of $13 for postage at check out, however will be invoice via email if the postage rate is in excess of $13.
International Orders Postage:
Charged at $13.00 upon check out - if postage exceeds this amount, an invoice will be emailed to you for extra postage cost to be paid prior to shipping.
Wholesale Orders Postage:
* Flat rate postage of $13 - does not include orders to the Northern Territory and some other areas - those customers will be charged our standard flat rate of $13 for postage at check out, however will be invoice via email if the postage rate is in excess of $13 or whatever cost is necessary to ship your order. If you have paid your order via credit card, the extra cost of postage will be charged to your credit card at the time of processing payment for your order. If you would like to be advised prior to this extra postage being charged, please advise in the comment field of your order.
* Orders over 5kg of product will receive an invoice for payment for extra postage cost prior to shipping of your order.
This can be arranged and will be quoted if necessary, please contact us at firstname.lastname@example.org if you are wanting a quote for this.
We take care when packing orders. Orders are packaged in packaging to suit the product, however any lost or damage is the responsibility of the buyer.
The above postage pricing DOES NOT include insurance for lost or damage to your order - if you wish to add insurance to your order, please email us at email@example.com
We take no responsibility for any items that is lost or damaged during transit.